Privacy Policy – PK67 VIP

1Introduction

pk67 vip operates the online gaming and sports betting platform available at pk67vip.win and through the pk67 vip mobile application. This Privacy Policy applies to all users of the platform, including visitors who have not yet created an account and registered players based in Pakistan.

When you use pk67 vip — whether to bet on PSL cricket, play slots, access live casino tables, use fish games or manage your account — you share certain information with us. This policy tells you clearly what that information is, why we need it and how we handle it. We do not sell your data to advertisers or third-party marketing companies.

This policy should be read alongside our Terms and Conditions, which govern the overall use of the pk67 vip platform.

2What We Collect

We collect different categories of information depending on how you interact with pk67 vip. Below is a clear breakdown of what we collect and when.

Information You Provide Directly

• Account Registration: Full name, date of birth, mobile number and email address provided when you create your pk67 vip account.
• Identity Verification: If required for verification, we may ask for a copy of your CNIC or other identity documentation. This is used solely to confirm your identity and age.
• Communication: Messages, queries and feedback you submit through live chat, in-app messaging or email to our support team.

Information Collected Automatically

• Device Information: Device type, operating system version, browser type and unique device identifiers.
• Usage Data: Pages visited, games played, bets placed, time spent on different platform sections and navigation patterns.
• IP Address and Location: Approximate location derived from your IP address, used for security checks and ensuring the platform is accessed from permitted regions.
• Session Data: Login times, session duration and platform activity logs.

Transaction Information

All deposit and withdrawal activity on your pk67 vip account is recorded — including the payment method used (e.g., JazzCash, Easypaisa, Raast, bank transfer), transaction amounts in PKR, timestamps and transaction reference numbers. We do not store your full card numbers or mobile wallet PINs directly; those are handled by the payment providers.

3How We Use Your Data

We use the personal information we collect for specific, legitimate purposes. We do not use your data in ways that go beyond what is described here without informing you first.

Account Management

Your registration details are used to create and manage your pk67 vip account — including processing logins, maintaining your account balance in PKR, tracking your VIP tier and providing access to all platform features such as slots, sports betting, live casino, fish games and the VIP programme.

Payment Processing

Transaction data is essential for processing your PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and other supported methods, as well as for handling withdrawal requests back to your registered payment method.

Security and Fraud Prevention

We analyse device data, IP addresses and account activity patterns to detect suspicious behaviour, prevent unauthorised access and protect accounts from fraud. If unusual activity is detected on your account, we may temporarily suspend access and contact you via your registered mobile number or email.

Customer Support

Communications you send to our support team — whether about a payment query, a game result dispute or an account access issue — are recorded so our team can follow up effectively and maintain a consistent support history for your account.

Responsible Gaming

We monitor gameplay patterns to identify signs of potentially problematic gaming behaviour. This allows us to apply responsible gaming tools such as deposit limits or session time reminders in line with our Responsible Gaming commitments.

Platform Improvement

Aggregated and anonymised usage data helps us understand which games are most popular, how players navigate the platform and where we can improve the experience — particularly around high-traffic periods like PSL season or T20 international matches.

4Payment Data & Financial Privacy

All financial transactions on pk67 vip are denominated in PKR. We maintain records of every deposit and withdrawal associated with your account — this is necessary for account reconciliation, dispute resolution and fraud prevention.

Payment Method Security

When you deposit via JazzCash or Easypaisa, the actual payment is processed through those providers' own secure systems. pk67 vip receives a confirmation of payment and a transaction reference — we do not receive or store your JazzCash/Easypaisa PIN, mobile wallet password or full bank card details.

Bank Transfer and Card Payments

For bank transfers and card payments, standard banking encryption protocols apply. pk67 vip stores only the transaction metadata — amount, date, reference ID and account-level association — not the underlying card or account credentials.

5Cookies & Tracking Technologies

pk67 vip uses cookies and similar tracking technologies on the website and in the mobile app. Cookies are small text files stored on your device that help us recognise you, maintain your session and understand how you use the platform.

Types of Cookies We Use

• Essential Cookies: Required for the platform to function — including keeping you logged in during a session, remembering your preferred language setting and maintaining your active bet slip.
• Analytics Cookies: Help us understand platform usage patterns — which games are visited most, how long sessions last and what navigation paths are most common. This data is aggregated and not tied to individual identities.
• Security Cookies: Used to detect suspicious activity, prevent cross-site request forgery and protect your account from unauthorised access attempts.
• Preference Cookies: Remember your display settings and notification preferences so you do not have to reconfigure them every visit.

Managing Cookies

You can control cookie settings through your browser or device settings. Note that disabling essential cookies will affect platform functionality — for example, you may not be able to stay logged in between pages. Analytics and preference cookies can generally be disabled without affecting core platform use.

6Data Sharing

pk67 vip does not sell your personal data. We share data only in the specific, limited circumstances described below.

Payment Processors

To process your PKR transactions, we share necessary payment data with our integrated payment partners — including JazzCash, Easypaisa, Raast and supported banking partners. These providers operate under their own privacy and security frameworks and receive only the data needed to complete your transaction.

Identity Verification Services

Where identity verification is required, we may use a third-party verification service to confirm your CNIC details or other documentation. These services are bound by strict data handling agreements and may not use your information for any other purpose.

Technology and Hosting Providers

Our platform infrastructure relies on trusted hosting and technology providers. These parties may process technical data (such as server logs) as part of providing their services to us, but do not have access to your personal gaming or financial records beyond what is technically necessary.

Legal Requirements

We may disclose personal data if required to do so by applicable law, regulation or a valid legal process. We will only disclose the minimum data necessary to comply with such requirements and will inform you of such disclosure where legally permitted to do so.

7Data Security

We take the security of your personal and financial information seriously. pk67 vip implements technical and organisational measures designed to protect your data against unauthorised access, accidental loss, disclosure or destruction.

Technical Measures

• All data transmitted between your device and pk67 vip is encrypted using industry-standard SSL/TLS encryption.
• Account passwords are stored using secure hashing — we never store your password in plain text.
• Access to personal data within pk67 vip's internal systems is restricted to authorised staff with a legitimate need to access it.
• Regular security reviews are conducted on platform infrastructure to identify and address vulnerabilities.

Your Role in Account Security

Security is a shared responsibility. You should use a strong, unique password for your pk67 vip account and avoid sharing your login credentials with anyone. If you suspect your account has been accessed without your knowledge, contact support immediately so we can take protective action including temporary account suspension while we investigate.

8Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period after account closure. The specific retention periods depend on the type of data and the purpose for which it was collected.

• Account and identity data is retained for the duration of your account and for up to five years after account closure, in line with standard record-keeping practices for financial platforms.
• Transaction records are retained for a minimum of five years from the date of the transaction for account reconciliation and dispute resolution purposes.
• Support communications are retained for up to two years from the date of the last message in a support thread.
• Technical and usage logs are typically retained for 12 months and then deleted or anonymised.

When data is no longer required for the purpose it was collected, we delete it securely or anonymise it so it can no longer be linked to your identity.

9Your Rights

As a pk67 vip account holder, you have the following rights over your personal data. To exercise any of these rights, contact our support team with your registered username and the specific request.

10Minors

pk67 vip is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe that a minor has registered an account using your details or their own, contact us immediately at the support email listed on this page.

Any account found to belong to a person under 18 will be closed without delay. Any balance in such an account will be reviewed and handled in accordance with our Terms and Conditions. We treat the protection of minors as a non-negotiable obligation.

11Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in the services we offer or changes in applicable data protection standards. When we make updates, the "Last Updated" date at the top of this page will be revised accordingly.

For material changes — those that significantly affect how your data is used — we will endeavour to notify active account holders via in-platform notification or via the contact details registered to your account. It remains your responsibility to review this policy periodically.

Continued use of the pk67 vip platform after a revised policy has been published constitutes your acceptance of the updated terms. If you object to any change, you should stop using the platform and contact support to request account closure.

12Contact Us

If you have any questions, concerns or requests related to this Privacy Policy or the way pk67 vip handles your personal data, our support team is available 24 hours a day, 7 days a week — including during peak cricket and PSL seasons.

You can reach us via the live chat function within the platform or by email. When submitting a data-related request, please include your registered username and a clear description of your query so we can assist you as efficiently as possible.

For responsible gaming concerns, visit our dedicated Responsible Gaming page for full guidance on self-exclusion and account management tools.